Powersoft 365 API Documentation

Synchronization Overview


Last updated: 12 June 2026

Overview

Your system needs to get the latest data from Powersof365 on a regular basis in order to ensure that the data is consistent in the 2 systems.

How it works

You need to implement the synchronization functionality in your system that will work as follows:

  1. You will setup a schedule in your system that will poll Powersoft365 to get the required data.

  2. You will make a call to each of the methods below to get ALL the data for each of the tables below. You will then update your database with this data accordingly.

  3. AFTER you complete the step above, then you need to query Powersoft365 to get only the changes for the tables below.

    • items
    • customers
    • orders
    • items stock

    1. Call list_sync_summary.

      This will give you a summary of all the changes that you still need to get (if any).

      eg. There are 100 item changes and 5 customer changes.

    2. If there is at least 1 item change, then you will call: list_sync_items

      This will return the list of items (and the item data) that have been changed since the last synchronization.

      You will loop through the list and apply each change in your database.

      If the change_type_code (which is returned in the list) is "ADD", you will create the item in your system.

      If the change_type_code (which is returned in the list) is "EDIT", you will modify the item in your system.

      After you have applied the changes for all the items, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    3. If there is at least 1 customer change, then you will call: list_sync_customers

      This will return the list of customers (and the customer data) that have been changed since the last synchronization.

      You will loop through the list and apply each change in your database.

      If the change_type_code (which is returned in the list) is "ADD", you will create the customer in your system.

      If the change_type_code (which is returned in the list) is "EDIT", you will modify the customer in your system.

      After you have applied the changes for all the customers, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    4. If there is at least 1 item stock change, then you will call: list_sync_items_stock or list_sync_items_stock_summary

      This will return the list of items that theirs stock have been changed since the last synchronization.

      You will loop through the list and apply each change in your database.

      After you have applied the changes for all the item stock, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    5. If there is at least 1 order changes, then you will call: list_sync_orders

      This will return the list of orders that have been changed since the last synchronization.

      You will loop through the list and apply each change in your database.

      After you have applied the changes for all the orders, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    6. If there is at least 1 item unflagged as e-commerce and needs to be removed from your side, then you will call list_sync_items_remove

      This will return the list of items that needs to be removed from your side because they have been unflagged as e-commerce since the last synchronization.

      You will loop through the list and apply each change in your database.

      After you have applied the changes for all items, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    7. If there is at least 1 item image update, then you will call list_sync_items_image

      This will return the list of items images following updates to the image storage since the last synchronization.

      You will loop through the list and apply each change in your database.

      After you have applied the changes for all items, then you need to inform Powersoft365 that you have applied these changes by calling the method: list_sync_changes_applied

    Note:The receiving of the synchronization changes can only occur in batches. ie. If there are 1000 item changes, the maximum items that you can get at one time will be 500. You will apply these changes and after you have applied these changes you will call Powersoft365 api again to get the next 500 changes.